Residential Property Management is a specialised area of Real Estate practice which has to be geared to handle the complexities of property ownership today.
At Lever, we are aware that every client and every investment is unique and will require different needs.
Our Property Managers pride themselves in offering a proactive approach to managing our client's residential properties and we continue to utilise the latest technology to support our Property Managers both on the road and in the office, which enables them to quickly respond to our clients' property needs and communicate with owners and tenants without delay.
Rent review reminders are entered into our critical dates diary and reviewed weekly and monthly meaning no rent review is missed.
Proactive maintenance ultimately improves the value of our client's property, we utilise our extensive approved contractor list to achieve this.
We understand what is reasonable to protect our client's property and we can assist in analysing the strength of their policy.
We proactively follow up rent with a strict arrears process in place that is explained to tenants on sign up.
Detailed financial reports to suit individual investors through to detailed reporting entities.
Constant arrears follow up allows us to manage expectations and understand potential issues with tenants.
We inspect regularly to ensure the property is performing well and any issues are quickly rectified.
Presenting the building to prospective tenants with an emphasis on positive and personalised customer service.
A happy tenant is more likely to stay, we focus on the relationship to give them the best possibility of remaining a tenant.
No dates are missed with our system and this is reviewed at our weekly and monthly meetings.
No bonds or bond critical dates are missed with our system and this is reviewed at our weekly and monthly meetings.
If there is a capital expenditure project, we obtain and review quotes and will manage the works for our clients.
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